Terms & Conditions

Last Updated: 3/31/25

Welcome to Vivid Promos! By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully.

1. Orders & Payments

✔ All orders are processed once payment is received.
✔ Custom orders require final approval before production.
✔ Prices and availability are subject to change without notice.

2. Shipping & Delivery

✔ Estimated delivery times are provided but may vary.
✔ We are not responsible for delays caused by shipping carriers.
✔ Customers must provide accurate shipping details—incorrect info may result in delays or extra charges.

3. Returns & Refunds

✔ Custom products are non-refundable unless defective.
✔ If there’s an issue with your order, contact us within [X] days of delivery.
✔ We reserve the right to assess returns or exchanges on a case-by-case basis.

4. Intellectual Property

✔ All designs, logos, and content on this website belong to Vivid Promos or our licensors.
✔ You may not copy, reproduce, or distribute our materials without permission.

5. Liability Disclaimer

✔ We are not liable for any indirect, incidental, or consequential damages from product use.
✔ Our liability is limited to the cost of the purchased product.

6. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our website means you accept any changes.

7. Contact Us

For any questions, reach out at:
📧 lauren@vividpromos.com